Blog & Podcast
FanFood Nominated as a Top e-Commerce Startup in Chicago
Mar. 23, 2022 (CHICAGO) – FanFood, a mobile ordering and concessions management platform for venues, has been recommended by Business of Shopping as one of the top e-commerce startups in Chicago. The list highlights Business of Shopping’s top picks for...
3 Tips to Maximize Fan Adoption of In-venue Mobile Ordering
At the end of 2021, more event-goers than ever actively avoided lines on the venue concourse. Fan adoption of non-traditional ordering methods is skyrocketing, influencing strategy decisions as venues prepare for the spring and summer. In fact, over 70% FanFood users...
How Teams Can Create Better Suite Sales Experiences in 2022
From team to team, suite sales processes can seem like the wild west. If you mapped out how each professional team currently approaches their suite sales, you’d see notable differences across organizations: How do buyers purchase a single-game suite? What about...
Event Recap: Modernizing Premium Seat Experiences in 2022 with Contactless Commerce
Last week, we hosted our first virtual event of 2022, “Modernizing Premium Seat Experiences in 2022 with Contactless Commerce,” hosted by Carson Goodale, FanFood co-founder and CSO, and Dustin Hemesath, FanFood co-founder and VP of Customer Success. New customer...
The Ultimate Guide to Sports Complex Concessions in 2022
Concessions are a major revenue source for sports complexes. From funding facility enhancements to covering referee fees, the impact of strong concession sales cannot be understated. Running a profitable sports complex concession stand requires both 1) having a strong...
“You Don’t Know Until You Try:” How Sponsorship Through Digital Concession Ordering Positively Impacts School Athletics
Athletics & Activities Director Tim Leach oversees all-things after school at Spotswood High School in Virginia. From directing football games and supporting the booster club to managing sponsor relationships, Leach’s responsibilities span both operations and...
3 Ways Technology Can Improve F&B Services for Premium Seating Areas
The customer journey of any premium seating experience is heavily curated. From how guests are greeted upon arrival at the event, to the amenities in the reserved areas they interact with, every touch point comes with distinct guest expectations: the speed of service,...
Creative Ways to Offer “Concessions Delivery” at Your Venue
To venue operators and foodservice managers, providing a great guest experience is top of mind. Higher guest satisfaction often leads to loyalty, which in turn drives business results in the form of increased ticket sales, F&B purchase and merchandise sales. Among...
Why Mobile Dining Will Play a Major Role in Hotel F&B for 2022
“Fluid” wouldn’t begin to describe the current circumstances facing hotel foodservice operations. The recent rebound of consumer travel paired with staffing shortages and supply chain woes have required properties to reimagine their on-premise food and beverage...
Ep. 71: Portland Trail Blazers Fan Engagement Mindset with Dewayne Hankins
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 72: Rethinking The In-Stadium Experience with Chris Madden
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 74: Next Generation Sports & Entertainment Marketing with John Balkam
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19 Showboat Drive-in theater has been welcoming customers to its 10-acre lot in Hockley, Texas for the last 15 years. Fitted with two movie screens and two stores, the drive-in can see around...
Ep. 68: How To Get First Time Users & Sports Partnerships with Ken Cohn
Ep. 68: How To Get First Time Users & Sports Partnerships with Ken Cohn In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek
Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...
Ep. 66: Learning From Esports Growth with Eric Johnson
Ep. 66: Learning From Esports Growth with Eric Johnson In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...
Ep. 65: How Zenni Is Using Technology To Improve Customer Experience with Sean Pate
Ep. 65: How Zenni Is Using Technology To Improve Customer Experience with Sean Pate In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
3 Tips to Maximize Fan Adoption of In-venue Mobile Ordering
At the end of 2021, more event-goers than ever actively avoided lines on the venue concourse. Fan adoption of non-traditional ordering methods is skyrocketing, influencing strategy decisions as venues prepare for the spring and summer. In fact, over 70% FanFood users...
How Teams Can Create Better Suite Sales Experiences in 2022
From team to team, suite sales processes can seem like the wild west. If you mapped out how each professional team currently approaches their suite sales, you’d see notable differences across organizations: How do buyers purchase a single-game suite? What about...
Event Recap: Modernizing Premium Seat Experiences in 2022 with Contactless Commerce
Last week, we hosted our first virtual event of 2022, “Modernizing Premium Seat Experiences in 2022 with Contactless Commerce,” hosted by Carson Goodale, FanFood co-founder and CSO, and Dustin Hemesath, FanFood co-founder and VP of Customer Success. New customer...
The Ultimate Guide to Sports Complex Concessions in 2022
Concessions are a major revenue source for sports complexes. From funding facility enhancements to covering referee fees, the impact of strong concession sales cannot be understated. Running a profitable sports complex concession stand requires both 1) having a strong...
“You Don’t Know Until You Try:” How Sponsorship Through Digital Concession Ordering Positively Impacts School Athletics
Athletics & Activities Director Tim Leach oversees all-things after school at Spotswood High School in Virginia. From directing football games and supporting the booster club to managing sponsor relationships, Leach’s responsibilities span both operations and...
3 Ways Technology Can Improve F&B Services for Premium Seating Areas
The customer journey of any premium seating experience is heavily curated. From how guests are greeted upon arrival at the event, to the amenities in the reserved areas they interact with, every touch point comes with distinct guest expectations: the speed of service,...
Why Mobile Dining Will Play a Major Role in Hotel F&B for 2022
“Fluid” wouldn’t begin to describe the current circumstances facing hotel foodservice operations. The recent rebound of consumer travel paired with staffing shortages and supply chain woes have required properties to reimagine their on-premise food and beverage...
How Will a Cashless Society Affect Venue Operations
When was the last time you used cash for a transaction? Pew Research shows that in a typical week, one in three Americans absolutely do not use cash at all. Another research by Square, a POS and payment processing company, shows that cash purchases went down from 37%...
Trends and Technologies That Shape The Future of POS Systems
The way we think about POS systems has drastically changed over the past decade. What used to simply look like a static cash register at the checkout counter now takes up a variety of shapes and forms, from a handheld card swiper to an online website or mobile app on...
3 Tips to Maximize Fan Adoption of In-venue Mobile Ordering
At the end of 2021, more event-goers than ever actively avoided lines on the venue concourse. Fan adoption of non-traditional ordering methods is skyrocketing, influencing strategy decisions as venues prepare for the spring and summer. In fact, over 70% FanFood users...
How Teams Can Create Better Suite Sales Experiences in 2022
From team to team, suite sales processes can seem like the wild west. If you mapped out how each professional team currently approaches their suite sales, you’d see notable differences across organizations: How do buyers purchase a single-game suite? What about...
Event Recap: Modernizing Premium Seat Experiences in 2022 with Contactless Commerce
Last week, we hosted our first virtual event of 2022, “Modernizing Premium Seat Experiences in 2022 with Contactless Commerce,” hosted by Carson Goodale, FanFood co-founder and CSO, and Dustin Hemesath, FanFood co-founder and VP of Customer Success. New customer...
Creative Ways to Offer “Concessions Delivery” at Your Venue
To venue operators and foodservice managers, providing a great guest experience is top of mind. Higher guest satisfaction often leads to loyalty, which in turn drives business results in the form of increased ticket sales, F&B purchase and merchandise sales. Among...
How Will a Cashless Society Affect Venue Operations
When was the last time you used cash for a transaction? Pew Research shows that in a typical week, one in three Americans absolutely do not use cash at all. Another research by Square, a POS and payment processing company, shows that cash purchases went down from 37%...
Survey Shows Growing Preference Towards On-Premise Mobile Ordering
As the country re-opened in 2021, locations made their first attempts towards normalcy since the onset of COVID-19. So how did COVID-19 affect people’s purchase behaviors and mindset towards mobile ordering? And how should venue operators, foodservice managers and...
How the Somerset Patriots Maximize F&B Revenue With Mobile and Pre-Event Ordering
Pre-pandemic, one of the most talked about topics in the sports and live event industry was the transition to fully cashless venues. Without a doubt, the transition has been accelerated due to heightened awareness around public health and safety. It’s in the best...
How Minor League Teams Use Premium Suites Mobile Ordering to Supercharge Revenue Growth
Baseball returned in a big way this year. At the Minor League levels, venues capacities and crowd sizes increased throughout the year. Doors opened for ballparks to prove out new processes and amenities, originally ushered in to accommodate their fans amid COVID...
FanFood and SuperFan Signs Strategic Partnership Agreement to Innovate Gameday Fan Experience
FanFood to offer digital concessions through SuperFan app creating a digital fan journey on gameday. LOUISVILLE, KY (06/9/21) – SuperFanU, Inc., the ultimate fan engagement platform, and FanFood, an online and mobile concessions and merchandise ordering platform, have...
3 Tips to Maximize Fan Adoption of In-venue Mobile Ordering
At the end of 2021, more event-goers than ever actively avoided lines on the venue concourse. Fan adoption of non-traditional ordering methods is skyrocketing, influencing strategy decisions as venues prepare for the spring and summer. In fact, over 70% FanFood users...
Event Recap: Modernizing Premium Seat Experiences in 2022 with Contactless Commerce
Last week, we hosted our first virtual event of 2022, “Modernizing Premium Seat Experiences in 2022 with Contactless Commerce,” hosted by Carson Goodale, FanFood co-founder and CSO, and Dustin Hemesath, FanFood co-founder and VP of Customer Success. New customer...
The Ultimate Guide to Sports Complex Concessions in 2022
Concessions are a major revenue source for sports complexes. From funding facility enhancements to covering referee fees, the impact of strong concession sales cannot be understated. Running a profitable sports complex concession stand requires both 1) having a strong...
“You Don’t Know Until You Try:” How Sponsorship Through Digital Concession Ordering Positively Impacts School Athletics
Athletics & Activities Director Tim Leach oversees all-things after school at Spotswood High School in Virginia. From directing football games and supporting the booster club to managing sponsor relationships, Leach’s responsibilities span both operations and...
3 Ways Technology Can Improve F&B Services for Premium Seating Areas
The customer journey of any premium seating experience is heavily curated. From how guests are greeted upon arrival at the event, to the amenities in the reserved areas they interact with, every touch point comes with distinct guest expectations: the speed of service,...
Creative Ways to Offer “Concessions Delivery” at Your Venue
To venue operators and foodservice managers, providing a great guest experience is top of mind. Higher guest satisfaction often leads to loyalty, which in turn drives business results in the form of increased ticket sales, F&B purchase and merchandise sales. Among...
How Will a Cashless Society Affect Venue Operations
When was the last time you used cash for a transaction? Pew Research shows that in a typical week, one in three Americans absolutely do not use cash at all. Another research by Square, a POS and payment processing company, shows that cash purchases went down from 37%...
Trends and Technologies That Shape The Future of POS Systems
The way we think about POS systems has drastically changed over the past decade. What used to simply look like a static cash register at the checkout counter now takes up a variety of shapes and forms, from a handheld card swiper to an online website or mobile app on...
Healthy and Quick Concession Food Ideas
Most people appreciate the services provided by the concession stand operators on the beaches, around concert halls, parks, zoos, stadiums, and many other recreational venues. While classic concession foods like burgers, hot dogs and fries are traditional crowd...
Event Recap: Modernizing Premium Seat Experiences in 2022 with Contactless Commerce
Last week, we hosted our first virtual event of 2022, “Modernizing Premium Seat Experiences in 2022 with Contactless Commerce,” hosted by Carson Goodale, FanFood co-founder and CSO, and Dustin Hemesath, FanFood co-founder and VP of Customer Success. New customer...
“You Don’t Know Until You Try:” How Sponsorship Through Digital Concession Ordering Positively Impacts School Athletics
Athletics & Activities Director Tim Leach oversees all-things after school at Spotswood High School in Virginia. From directing football games and supporting the booster club to managing sponsor relationships, Leach’s responsibilities span both operations and...
3 Ways Technology Can Improve F&B Services for Premium Seating Areas
The customer journey of any premium seating experience is heavily curated. From how guests are greeted upon arrival at the event, to the amenities in the reserved areas they interact with, every touch point comes with distinct guest expectations: the speed of service,...
How the Somerset Patriots Maximize F&B Revenue With Mobile and Pre-Event Ordering
Pre-pandemic, one of the most talked about topics in the sports and live event industry was the transition to fully cashless venues. Without a doubt, the transition has been accelerated due to heightened awareness around public health and safety. It’s in the best...
Partner Feature #MeetTheChef: Deeper Than Just Fried Chicken
Boxcar Betty’s three signature chicken sandwiches: Boxcar, Buffalo, and “Not So Waffle.” Image source: Boxcar Betty’s Instagram The story of Boxcar Betty's. You may describe Boxcar Betty’s as a Chick-fil-A with better taste, no politics, and no closed sign on...
2020: Year In Review
2020 took many turns we didn't expect. For a startup on the trajectory towards rapid growth in the beginning of the year, one can only imagine the shock and denial we felt upon realizing that gatherings and events wouldn't come back anytime soon. Our product, after...
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19 Showboat Drive-in theater has been welcoming customers to its 10-acre lot in Hockley, Texas for the last 15 years. Fitted with two movie screens and two stores, the drive-in can see around...
How FanFood Partners Use Contactless Ordering In Different Operational Models
How FanFood Partners Use Contactless Ordering In Different Operational Models Recently we asked our partners: "If you could summarize FanFood in 3 words, what would those be?" The answers were consistent across the board: "Easy. Customizable. Budget-friendly."...
How Rizzo’s Created Contactless In-restaurant Ordering System with FanFood + Toast Technology
utdoor beer garden at Rizzo's Bar & Inn in Wrigleyville, Chicago. Baseball season is underway, and while Cubs fans may not be able to attend games in person just yet, they can still visit their favorite Wrigleyville restaurants and bars. Rizzo’s Bar & Inn...