Blog & Podcast
How to Increase Premium Suite Revenue Through a Seamless Guest Experience
Suites were, and will still be, one of the most valuable areas at stadiums. The Los Angeles Chargers and Rams at the new SoFi Stadium saw their biggest source of recurring revenue be leases for their 275 luxury suites — outside of TV deals, merchandise licensing and...
5 Ways to Grow Customer Value With On-Premise Mobile Ordering
When you hear the term menu engineering, what comes to mind? Menu engineering is designed to influence customer purchase behavior through principles of menu design.The goals are to help foodservice businesses maximize their average check size and increase...
The Future of Minor League and Semi-Pro Sports Fan Experience
If in the early days, minor league sports games were often the only games in town, the amount of distractions and competition for people's attention and time have only compounded over the years. Not only are fans able to watch the games on cable TV, the Internet,...
5 Things to Consider Before Rolling Out Mobile Ordering
This blog is a recap of our live presentation "In-Venue Mobile Ordering: Best Thing Since Sliced Bread". You can also request to watch the on-demand livestream for free. COVID-19 restrictions have forced many locations to accelerate plans to upgrade their contactless...
The Future of Stadiums: What To Do Between Now and The Next Season?
This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
Ep. 71: Portland Trail Blazers Fan Engagement Mindset with Dewayne Hankins
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
How Should Booster Clubs Fundraise After COVID-19
Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...
Ep. 72: Rethinking The In-Stadium Experience with Chris Madden
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
6 Practical Tips: How To Market Mobile Ordering To Your Customers
6 Practical Tips: How To Market Mobile Ordering To Your Customers If you’re using, or will soon be using, contactless digital ordering as part of your foodservice operation — congratulations! You've taken a significant step towards generating more revenue for...
Ep. 60: American Cornhole League Growth with Stacey Moore
Ep. 60: American Cornhole League Growth with Stacey Moore In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...
Ep. 59: Fan Driven Marketing with Amir Zonozi
Ep. 59: Fan Driven Marketing with Amir Zonozi In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry...
10 Things To Consider When Implementing Contactless Ordering
10 Things To Consider When Implementing Contactless Ordering Contactless and cashless ordering seemed to have become the expectation almost overnight. Being immersed in this space every day, our team has been busy working with any and all locations imaginable to help...
5 Industries That Are Saying Goodbye to Cash
5 Industries That Are Saying Goodbye to Cash The past few years have seen a rise in businesses going cashless, and COVID-19 has accelerated 3-5 years worth of cashless ordering adoption to within 6 months. In addition to the fact over half of Americans...
FanFood Demo Day: Recap and Q&A
FanFood Demo Day: Recap and Q&A While there are multiple online and mobile ordering platforms on the market, it can be difficult trying to understand the differences of each one and identify the right option for your operation. There's no better way to make...
FanFood Manager Portal: The Control Center for Your Entire Operation
FanFood Manager Portal: The Control Center for Your Entire Operation Learning to operate a new system can sound daunting. The last thing we want is adding extra stress to your already fast-paced foodservice operations. Our partners consist of F&B...
Ep. 56: Evolution of FanFood with Carson Goodale
Ep. 56: Evolution of FanFood with Carson Goodale In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry...
Why FanFood Is The Ultimate Ordering Platform For Your Foodservice Operation
Why FanFood Is The Ultimate Ordering Platform For Your Foodservice Operation FanFood currently operates at 160+ facilities and businesses worldwide. You can find us at school concession stands, drive-in theaters, restaurants and food trucks, across arenas and...
Ep.2: Owning A Fans Entire Gameday Journey with Michael Conley
Ep.2: Owning A Fans Entire Gameday Journey with Michael Conley In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...
Ep.1: Cutting-Edge Stadium Technology with Christian Lau
Ep.1: Cutting-Edge Stadium Technology with Christian Lau In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...
Ep.0: Welcome To The Gameday Playbook
Ep.0: Welcome To The Gameday Playbook In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate gameday...
FanFood vs. Stadium POS Systems: A Side-by-Side Comparison
FanFood vs. Stadium POS Systems: A Side-by-Side Comparison Here’s an interesting stat for you: In an average week, roughly 3 in 10 adults said they make zero purchases using cash. And those who do, carry less than $50 in their wallets. The logic is...
Is Mobile Ordering Right For Your Venue? FanFood Customer Success Team Shares What They’ve Learned
Is Mobile Ordering Right For Your Venue? FanFood Customer Success Team Shares What They’ve Learned Last week we hosted our first ever “Ask Me Anything” live webcast on the topic of “Is mobile ordering right for your venue/facility?” We were thrilled to see many people...
Data Reveals Groundbreaking Conclusions About In-Venue Mobile Ordering
Data Reveals Groundbreaking Conclusions About In-Venue Mobile Ordering If you think concessions mobile ordering is only for venues with big budgets and huge turnouts — it’s time to think again. We keep saying that 2020 is the year of in-venue...
FanFood for Premium Suites: Easiest Way to Order Meals for Suite Holders and Guests
FanFood for Premium Suites: Easiest Way to Order Meals for Suite Holders and Guests In the past 20 years, 75 percent of American sports teams have either built or remodeled their venues. A major reason for that? The addition of premium suites. Whether it's the...
3 Solutions for Staffing Struggles at Concession Stands
3 Solutions for Staffing Struggles at Concession Stands In the world of food & beverage there’s always one pain point that can be agreed on across venues and facilities of all types and sizes: staffing. Cashiers working at a typical concession stand. ...
Use Concessions To Your Advantage This Baseball Season
Use Concessions To Your Advantage This Baseball Season Here’s a question for all front office staff at ballparks: what are your goals this baseball season? Boost ticket sales? Higher fan retention rate? Engage with your fans more? The answer is most...
These Stadiums Went Cashless in 2019: What Does This Mean for 2020?
These Stadiums Went Cashless in 2019: What Does This Mean for 2020? We used to say that cash is king — but how long before that loses its relevancy? 2019 saw the beginning of a new era in fan experience at sports and live entertainment venues. It starts with...
Booster Clubs Need to Stop Doing These 5 Things
Booster Clubs Need to Stop Doing These 5 Things It doesn't matter if you've been part of a booster club for many years or it's your first day on the job, there are some common pitfalls that we've seen across boosters nationwide. And we've learned so much about booster...
1 in 5 Restaurants Offers Mobile Ordering — Why Aren’t Stadiums Doing The Same?
1 in 5 Restaurants Offers Mobile Ordering — Why Aren’t Stadiums Doing The Same? In today's economy, we find ourselves more impatient than ever. Waiting in line at Starbucks en route to work? Unacceptable. Braving a 3-block walk in the bitter winter snow to grab lunch?...
What You Need to Know About Fans at Your Venue
What You Need to Know About Fans at Your Venue Have you noticed the recent blossoming of news stories about stadiums nationwide jumping on the bandwagon called “technology for better fan experience”? From Atlanta Falcons' Mercedes-Benz Stadium going completely...
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.