Blog & Podcast
Ridgefield Raptors to Provide Enhanced Concessions Experience with FanFood Mobile Ordering This Season as Fan Safety and Convenience
RIDGEFIELD, Wash. - The Ridgefield Raptors, a collegiate summer baseball team in the West Coast League, announces its partnership with FanFood, a Chicago-based technology company that provides in-venue food and beverage mobile ordering, to offer contactless concession...
Cowlitz Black Bears to Provide Enhanced Concessions Experience with FanFood Mobile Ordering This Season for Fan Safety and Convenience
LONGVIEW, Wash. - The Cowlitz Black Bears, a collegiate summer baseball team in the West Coast League, announces its partnership with FanFood, a Chicago-based technology company that provides in-venue food and beverage mobile ordering, to offer contactless concession...
Atlanta Hustle to Provide Enhanced Concessions Experience with FanFood Mobile Ordering This Season for Fan Safety and Convenience
ATLANTA - The Atlanta Hustle, Atlanta’s professional ultimate frisbee franchise competing in the AUDL’s Atlantic division, announces its partnership with FanFood, a Chicago-based technology company that provides in-venue food and beverage mobile ordering, to offer...
Tiny Tapp to Provide Contactless Table Service Through FanFood Mobile Ordering For Re-Opening in 2021
CHICAGO - Tiny Tapp & Cafe, a Chicago waterside restaurant, bar and cafe located on Riverwalk, has partnered with FanFood, a Chicago-based technology company that provides on-premise food and beverage mobile ordering, to offer contactless table service for...
Delivery App: How to Use It For In-Seat Delivery and Table Service
A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...
April Feature Highlights: Customizations to Create an On-brand Mobile Experience
Customization has been the focus of our feature launches this month. Each location we work with has unique needs: from menu options and customer acquisition tactics, to brand colors and operational models. Powering location-tailored experiences for F&B teams and...
RubberDucks To Offer Mobile Food Ordering At Canal Park With FanFood App
Safe, Contactless Food Pickup Option Available For Fans During 2021 Season At Canal Park (AKRON, OHIO) April 29, 2021 – FanFood and the Akron RubberDucks are proud to announce a partnership to provide a contactless concessions pickup option for fans at Canal Park...
Western Nebraska Pioneers to Expand FanFood Mobile Ordering Partnership This Season for Fan Safety and Convenience
GERING, Neb. - The Western Nebraska Pioneers, an Expedition League wood-bat baseball club in the league’s Clark division, announces its expanded partnership with FanFood, a Chicago-based technology company that provides in-venue food and beverage mobile ordering, to...
Casper Horseheads to Provide Enhanced Concessions Experience with FanFood Mobile Ordering This Season for Fan Safety and Convenience
CASPER, Wyo. - The Casper Horseheads, an Expedition League wood-bat baseball club in the league’s Clark division, has partnered with FanFood, a Chicago-based technology company that provides in-venue food and beverage mobile ordering, to offer contactless concession...
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The Future of Minor League and Semi-Pro Sports Fan Experience
If in the early days, minor league sports games were often the only games in town, the amount of distractions and competition for people's attention and time have only compounded over the years. Not only are fans able to watch the games on cable TV, the Internet,...
5 Things to Consider Before Rolling Out Mobile Ordering
This blog is a recap of our live presentation "In-Venue Mobile Ordering: Best Thing Since Sliced Bread". You can also request to watch the on-demand livestream for free. COVID-19 restrictions have forced many locations to accelerate plans to upgrade their contactless...
The Future of Stadiums: What To Do Between Now and The Next Season?
This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
How Should Booster Clubs Fundraise After COVID-19
Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...
How Is the Pandemic Changing Minor League Baseball Team Operations?
Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...
Expect These Changes to Stadium Concessions Operation in 2021
2021 is likely to be a big year for stadiums. It's likely the year for the industry to finally leave behind the gloom of the pandemic. It's the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking and a very...
The Future of Hotels: Trends to Watch in 2021
With their entire business revolved around services, and the people who deliver them, how can hotels execute a socially distanced service model during and after a pandemic? The hospitality industry has suffered greatly this past year, second only to the airlines. As...
2020: Year In Review
2020 took many turns we didn't expect. For a startup on the trajectory towards rapid growth in the beginning of the year, one can only imagine the shock and denial we felt upon realizing that gatherings and events wouldn't come back anytime soon. Our product, after...
How to Increase Hotel Revenue by Improving the Room Service
With social distancing being top of mind for most people, room service popularity has been on the rise. What used to be considered a premium service is now hailed for its convenience and safety. Research by PWC showed that 86% of guests are ready to pay more for great...
Keep Your Fans Engaged During The Coronavirus Crisis: Why & How
Keep Your Fans Engaged During The Coronavirus Crisis: Why & How It was only within days that the country, particularly the sports and live entertainment industry, suddenly realized the actual severity of the coronavirus. Quarantine restrictions have led the...
Is Mobile Ordering Right For Your Venue? FanFood Customer Success Team Shares What They’ve Learned
Is Mobile Ordering Right For Your Venue? FanFood Customer Success Team Shares What They’ve Learned Last week we hosted our first ever “Ask Me Anything” live webcast on the topic of “Is mobile ordering right for your venue/facility?” We were thrilled to see many people...
Data Reveals Groundbreaking Conclusions About In-Venue Mobile Ordering
Data Reveals Groundbreaking Conclusions About In-Venue Mobile Ordering If you think concessions mobile ordering is only for venues with big budgets and huge turnouts — it’s time to think again. We keep saying that 2020 is the year of in-venue...
Where Is Fan Experience Going? To Mobile, According to Industry Experts
Where Is Fan Experience Going? To Mobile, According to Industry Experts Updated: Feb 20 Since last summer's launch of our podcast, The Gameday Playbook, we have just recently reached a major milestone: our thirtieth episode. Those were 30 engaging conversations...
Use Concessions To Your Advantage This Baseball Season
Use Concessions To Your Advantage This Baseball Season Here’s a question for all front office staff at ballparks: what are your goals this baseball season? Boost ticket sales? Higher fan retention rate? Engage with your fans more? The answer is most...
What You Can Expect When COVID-19 Is Gone
What You Can Expect When COVID-19 Is Gone And how your facility can prepare for it. It’s been a week — or maybe longer for you. We’re starting to get restless. You’re moving from the couch, to the kitchen, then back to the couch for the 5th time today. Your dog...
FanFood Fireside Chat with Jonathan Harris, Founder of JHsports+
FanFood Fireside Chat with Jonathan Harris, Founder of JHsports+ FanFood's Fireside Chat series features interviews with our advisors who are veterans in the sports tech and marketing space. We cover topics from fan experience and stadium tech trends to business...
These Stadiums Went Cashless in 2019: What Does This Mean for 2020?
These Stadiums Went Cashless in 2019: What Does This Mean for 2020? We used to say that cash is king — but how long before that loses its relevancy? 2019 saw the beginning of a new era in fan experience at sports and live entertainment venues. It starts with...
2020 Countdown: Moments We Didn’t Miss in 2019
2020 Countdown: Moments We Didn't Miss in 2019 It always seems to be a blur when you stand on the brink of New Year looking back. 365 days have just swooshed by like a high-speed bullet train, leaving you little reaction time to collect all the moments you want to...
How to Increase Premium Suite Revenue Through a Seamless Guest Experience
Suites were, and will still be, one of the most valuable areas at stadiums. The Los Angeles Chargers and Rams at the new SoFi Stadium saw their biggest source of recurring revenue be leases for their 275 luxury suites — outside of TV deals, merchandise licensing and...
5 Ways to Grow Customer Value With On-Premise Mobile Ordering
When you hear the term menu engineering, what comes to mind? Menu engineering is designed to influence customer purchase behavior through principles of menu design.The goals are to help foodservice businesses maximize their average check size and increase...
The Future of Stadiums: What To Do Between Now and The Next Season?
This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
How Should Booster Clubs Fundraise After COVID-19
Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...
How Is the Pandemic Changing Minor League Baseball Team Operations?
Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...
Expect These Changes to Stadium Concessions Operation in 2021
2021 is likely to be a big year for stadiums. It's likely the year for the industry to finally leave behind the gloom of the pandemic. It's the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking and a very...
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19 Showboat Drive-in theater has been welcoming customers to its 10-acre lot in Hockley, Texas for the last 15 years. Fitted with two movie screens and two stores, the drive-in can see around...
10 Things To Consider When Implementing Contactless Ordering
10 Things To Consider When Implementing Contactless Ordering Contactless and cashless ordering seemed to have become the expectation almost overnight. Being immersed in this space every day, our team has been busy working with any and all locations imaginable to help...
How FanFood Partners Use Contactless Ordering In Different Operational Models
How FanFood Partners Use Contactless Ordering In Different Operational Models Recently we asked our partners: "If you could summarize FanFood in 3 words, what would those be?" The answers were consistent across the board: "Easy. Customizable. Budget-friendly."...
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