Blog & Podcast
FanFood Featured in Google’s 2020 Economic Impact Report
We’re very honored to be featured among the 57 businesses in Google’s 2020 Economic Impact Report. We're also among the 5 Illinois businesses selected by Google to feature on the state-specific report. You can view the full report and its coverage on FanFood here, or...
3 Things to Consider When Planning For Foodservice Staffing in 2021
Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...
Yakima Valley Pippins to Provide Enhanced Concessions Experience with FanFood Mobile Ordering This Season For Fan Safety and Convenience
YAKIMA, Wash. - The Yakima Valley Pippins, a collegiate wood bat baseball team in the West Coast League, has partnered with FanFood, a technology platform that provides in-venue food and beverage mobile ordering, this season to offer contactless concession pickup for...
3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening
In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...
5 Best Practices for Drive-ins to Launch Contactless Ordering in 2021
With all of the new safety measures arising in 2020 due to the pandemic, many food operators have been led to adopt new platforms that allow for contactless ordering. This trend has gone far past just restaurants, and has even reached one of the oldest, most...
From Now On Partners with FanFood Mobile Ordering Platform to Offer One-Stop-Shop Solution For Contactless Game Day
This press release was initially published on OpenPR. HICAGO, IL & OMAHA, NE. — From Now On, a mobile fan engagement provider, has joined FanFood, an online and mobile concessions and merchandise ordering platform, to deliver a mobile, one-stop-shop experience for...
What Are the Fees Involved in a Mobile Order?
Payment Processing Fees, Convenience-Service Charges, and Sales Tax… OH MY! COVID-19 has increased the demand for sports, entertainment and live event venues to move away from cash dependency. This trend had been happening before the pandemic, given the many downsides...
FanFood Makes Latka 250 Fastest Growing SaaS Company List
Since 2016, we’ve expanded into over 270 locations, increased our reach to 3 continents and served nearly a million fans worldwide. Especially in 2020, we doubled our presence despite a pandemic, to provide a safe and convenient way of connecting people with their...
Best Concession Food That Are COVID-19 Friendly
As mobile ordering becomes the new status quote, concession menus are changing, too. Delivery and pickup have not only changed how people pay for and get their food, but also changed customer expectations. As people get increasingly comfortable with digital ordering,...
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Ep. 65: How Zenni Is Using Technology To Improve Customer Experience with Sean Pate
Ep. 65: How Zenni Is Using Technology To Improve Customer Experience with Sean Pate In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
Ep. 64: Social Media Strategy and Generating Growth with Billy Ash
Ep. 64: Social Media Strategy and Generating Growth with Billy Ash In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...
How Contactless Technology Reduces Costs for Food and Beverage Services
It's like hiring more staff at zero cost. The food and beverage industry is known for its competitiveness and thin margins. Be it restaurants, food trucks, on-property F&B outlets at hotels and malls or even concession stands within stadiums and theaters, even the...
Hear From FanFood Partners: Rolling Out Contactless Ordering at Sports Events
Hear From FanFood Partners: Rolling Out Contactless Ordering at Sports Events 2 of FanFood Partners Share Their Experience Since Re-Opening. Is it better to see something for yourself or hear it from others? Probably the best if you could do both. ...
Ep. 63: Creating A Differentiated Customer Experience in Sports Betting with Ben Fawkes
Ep. 63: Creating A Differentiated Customer Experience in Sports Betting with Ben Fawkes In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment...
Ep. 62: Modernizing Customer Experiences in Fitness with Austin Cohen
Ep. 62: Modernizing Customer Experiences in Fitness with Austin Cohen In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality....
How To Implement Mobile Ordering at Your Venue or Business
How To Implement Mobile Ordering at Your Venue or Business A step-by-step guide. The successful implementation of mobile ordering goes beyond the technology alone. In fact, through years of helping hundreds of locations roll out digital ordering, we've...
Why You Need A White-Labeled Mobile Ordering Solution
Why You Need A White-Labeled Mobile Ordering Solution And it's more affordable than you think. What's the first thing that comes to your mind when "mobile ordering" is mentioned? UberEats? Postmates? Other third-party ordering apps? However, there...
Ep. 61: Executing the Northwestern Football Vision with Cody Vedja
Ep. 61: Executing the Northwestern Football Vision with Cody Vedja In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...
FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know
FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know At FanFood, we’re on a constant quest to understand fans attending live events. Insights derived from our data serve as guidance for both our venue partners and our team, as we pursue today’s ultimate fan...
How Mobile Ordering Reduces Manpower Needed At Concession Stands
Interview with Gregory Kobunski, Director of F&B at Lake Erie Crushers “Food’s hotter; drinks are colder; fans are happier.” When implementing FanFood, Lake Erie Crushers got creative with how they want to incorporate mobile ordering into the stadium. Instead of...
Increase Your Concession Revenue Per Cap By $1.25 Within A Week
Increase Your Concession Revenue Per Cap By $1.25 Within A Week Interview with Jon Pickel, Owner of Tower Drive-in Theater and FanFood venue partner. “First night, we set ourselves up to fail — and it turned out to be our busiest night so far.” It’s only been a...
3 Factors That Make Or Break Fan Experience
3 Factors That Make Or Break Fan Experience Why do fans go to live sports events? You probably have your own answer for that. But the actual reason, as said by the fans themselves, may be slightly more complicated. Fans watching the Durham Bulls game The key...
73.6% Sports Fans Want Concession Ordering App, FanFood Survey Finds
73.6% Sports Fans Want Concession Ordering App, FanFood Survey Finds If there’s something that the FanFood team loves more than anything — besides making the best product ever for you, of course — is hearing from you, our customers. The ordering interface on FanFood’s...
How to Cut Down Concession Lines: 5 Quick and Easy Tips
How to Cut Down Concession Lines: 5 Quick and Easy Tips Here’s a fun fact you may or may not want to know (but we’re telling you anyway): waiting in line didn’t become a phenomenon, or an actual term in our vocabulary, until after the French Revolution in 1837! ...
5 Ways To Better Engage Students On Gameday
5 Ways To Better Engage Students On Gameday There was a time when schools had little to worry about in terms of engaging students at sporting events. The game itself — whether it be football, basketball, baseball, soccer, you name it — was the star attraction. Now,...
Tailgating: It’s More Than Just Burgers
Tailgating: It’s More Than Just Burgers Interview with Charles Davis Jr., CEO and Co-Founder of Tailgatehouse on how the tailgating experience is bringing more fans to the game venues. There are so many great sports rivalries. Red Sox and Yankees. Bears and...
Concession Food Ideas That Keep Your Fans Coming Back For More
Concession Food Ideas That Keep Your Fans Coming Back For More Hot dogs and peanuts are, and always will be, great. I don’t think you’ll find anybody who denies that. There will always be a place for a dog with some ketchup mustard and relish while taking in a...
5 Predictions About Stadium Concessions in 2020: A Revisit
5 Predictions About Stadium Concessions in 2020: A Revisit Update: At the beginning of this year, we could never have guessed what 2020 would have in store for us. A global pandemic, social movements and uncertainties have gripped the nation... and it’s only June. We...
10 Ideas To Keep Your Venue Open During Social Distancing
10 Ideas To Keep Your Venue Open During Social Distancing If there’s one thing to be learned from this pandemic, it’s that we need to be comfortable living with uncertainty. There are a thousand and one questions we can ask that have no answers to: When will...
5 Ways FanFood Supports Social Distancing at Foodservice Areas
5 Ways FanFood Supports Social Distancing at Foodservice Areas We're entering an exciting yet unnerving time. On the one hand, states are slowly opening up and events are hopefully returning soon (hooray!). On the other hand, we don't know what consequences await when...
4 Ways to Generate More Foodservice Revenue After Re-Opening
4 Ways to Generate More Foodservice Revenue After Re-Opening At the time of writing, 38 states have (finally) announced that restaurants are allowed to open for dine-in; football season (hopefully) is still coming back this fall per the NFL’s latest...
How to Monetize the “New Fan” Despite Social Distancing: A Livestream
How to Monetize the "New Fan" Despite Social Distancing: A Livestream Last Thursday we concluded our livestream on the topic of “How to monetize the New Fan despite social distancing”, hosted by Carson Goodale, CEO of FanFood and Nick Lawson, CEO of SQWAD. Due...
FanFood Survey Reveals How People Feel About Attending Games Post Lockdown
FanFood Survey Reveals How People Feel About Attending Games Post Lockdown What once seemed like the distant future has arrived: states are gradually re-opening in phases. However, things will not be the same, and people’s mindset will not be the same. FanFood...
“To me FanFood is a no-brainer.” Interview with Skyline Drive-in owner
“To me FanFood is a no-brainer.” Interview with Skyline Drive-in owner There’s only so many orders a physical concession stand can take in — be it due to staff limitations or insufficient space for lines — most stands are missing out on revenue as a result. “We...
Live Chat with FanFood CEO: How Venues Should Prepare for Reopening
Live Chat with FanFood CEO: How Venues Should Prepare for Reopening Last Thursday we hosted a live stream with Carson Goodale, CEO and Co-Founder of FanFood. Amidst the uncertainties during this shelter in place period, one thing is certain: venues will eventually...
How Businesses Use Mobile Ordering Creatively to Generate Revenue
How Businesses Use Mobile Ordering Creatively to Generate Revenue Adaptability isn’t unique to startups. While it’s true that FanFood thrives on challenges that require flexibility and resourcefulness, we’re also very lucky to have like-minded partners on this...
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