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How to Increase Premium Suite Revenue Through a Seamless Guest Experience

by Isabella Jiao | Feb 6, 2021 | Concessions Management, Fan Experience, Insights & Trends

Suites were, and will still be, one of the most valuable areas at stadiums. The Los Angeles Chargers and Rams at the new SoFi Stadium saw their biggest source of recurring revenue be leases for their 275 luxury suites — outside of TV deals, merchandise licensing and...
5 Ways to Grow Customer Value With On-Premise Mobile Ordering

5 Ways to Grow Customer Value With On-Premise Mobile Ordering

by Alex Bialek | Jan 31, 2021 | Concessions Management, Insights & Trends

When you hear the term menu engineering, what comes to mind? Menu engineering is designed to influence customer purchase behavior through principles of menu design.The goals are to help foodservice businesses maximize their average check size and increase...
The Future of Stadiums: What To Do Between Now and The Next Season?

The Future of Stadiums: What To Do Between Now and The Next Season?

by Isabella Jiao | Jan 14, 2021 | Concessions Management, Fan Experience, Insights & Trends

This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
How Should Booster Clubs Fundraise After COVID-19

How Should Booster Clubs Fundraise After COVID-19

by Isabella Jiao | Jan 13, 2021 | Concessions Management, Insights & Trends

Delayed or canceled seasons have greatly hindered booster clubs’ abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...
How Is the Pandemic Changing Minor League Baseball Team Operations?

How Is the Pandemic Changing Minor League Baseball Team Operations?

by Isabella Jiao | Jan 13, 2021 | Concessions Management, Fan Experience, Insights & Trends

Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...
Expect These Changes to Stadium Concessions Operation in 2021

Expect These Changes to Stadium Concessions Operation in 2021

by Isabella Jiao | Jan 13, 2021 | Concessions Management, Fan Experience, Insights & Trends

2021 is likely to be a big year for stadiums. It’s likely the year for the industry to finally leave behind the gloom of the pandemic. It’s the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking...
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Recent Posts

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  • The Ultimate Guide to Sports Complex Concessions in 2022

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