by Alex Bialek | Apr 30, 2021 | Concessions Management, Fan Experience
Customization has been the focus of our feature launches this month. Each location we work with has unique needs: from menu options and customer acquisition tactics, to brand colors and operational models. Powering location-tailored experiences for F&B teams and...
by Isabella Jiao | Apr 16, 2021 | Concessions Management, Fan Experience, Insights & Trends
According to Oracle’s sports consumer trends in 2021, 57% of people surveyed would like to be able to schedule food and drinks before arrival, and 49% of people say that pre-ordering should be a standard. Why is that? Traditionally people attach certain notions...
by Isabella Jiao | Apr 10, 2021 | Concessions Management, Fan Experience
As concession stand managers and operators scramble to find the best concession stand ideas in a post COVID-19 world, sometimes it’s not the new menu items that matter the most, but how your concession stand is operated. Implementing mobile ordering like FanFood...
by Isabella Jiao | Apr 3, 2021 | Fan Experience, Insights & Trends
As we help venues re-open this year with contactless ordering technologies, we understand that mobile ordering is only one piece of the overall re-opening plan puzzle. Pre-Event 1. Create marketing campaigns for pre-event build up It’s important to educate your...
by Isabella Jiao | Mar 6, 2021 | Concessions Management, Fan Experience, Insights & Trends
In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...
by Isabella Jiao | Feb 6, 2021 | Concessions Management, Fan Experience, Insights & Trends
Suites were, and will still be, one of the most valuable areas at stadiums. The Los Angeles Chargers and Rams at the new SoFi Stadium saw their biggest source of recurring revenue be leases for their 275 luxury suites — outside of TV deals, merchandise licensing and...
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