by Isabella Jiao | Nov 6, 2020 | All Posts, Insights & Trends
Ep. 69: How The Columbus Blue Jackets Think About Fan Engagement with TJ Ansley In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
by Isabella Jiao | Oct 31, 2020 | All Posts, Insights & Trends
How Hotels and Hospitality Properties Should Use On-Premise Contactless Ordering Exactly how big is the impact of COVID-19 on the hospitality industry? There’s been 50% revenue decline in 2020, a year that’s projected to be the worst year on record...
by Isabella Jiao | Oct 26, 2020 | All Posts, Insights & Trends, Podcast
Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...
by Alex Bialek | Oct 24, 2020 | All Posts, Insights & Trends
Using Contactless Ordering Solutions to Offset Revenue Loss There are just two months left in 2020 and needless to say, it’s been a challenging year. If you’re in the food and beverage space — be it a restaurant, food truck, concession stand or on-property...
by Isabella Jiao | Oct 16, 2020 | All Posts, Insights & Trends, Podcast
Ep. 66: Learning From Esports Growth with Eric Johnson In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...
by Isabella Jiao | Oct 9, 2020 | All Posts, Insights & Trends
How Cashless Ordering Can Speed Up and Enhance Customer Experience Online and mobile ordering has transformed F&B services. Be it concession stands, restaurants, food trucks, ghost kitchens, on-property F&B outlets and more, operators are now aware that...
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