by Alex Bialek | Mar 21, 2022 | All Posts, news
Mar. 23, 2022 (CHICAGO) – FanFood, a mobile ordering and concessions management platform for venues, has been recommended by Business of Shopping as one of the top e-commerce startups in Chicago. The list highlights Business of Shopping’s top picks for...
by Alex Bialek | Mar 14, 2022 | All Posts, Concessions Management, Fan Experience, Insights & Trends
At the end of 2021, more event-goers than ever actively avoided lines on the venue concourse. Fan adoption of non-traditional ordering methods is skyrocketing, influencing strategy decisions as venues prepare for the spring and summer. In fact, over 70% FanFood users...
by Alex Bialek | Mar 1, 2022 | All Posts, Fan Experience, Insights & Trends, Uncategorized
From team to team, suite sales processes can seem like the wild west. If you mapped out how each professional team currently approaches their suite sales, you’d see notable differences across organizations: How do buyers purchase a single-game suite? What about...
by Alex Bialek | Feb 14, 2022 | All Posts, Concessions Management, Fan Experience, Insights & Trends, Success Stories, Uncategorized
Last week, we hosted our first virtual event of 2022, “Modernizing Premium Seat Experiences in 2022 with Contactless Commerce,” hosted by Carson Goodale, FanFood co-founder and CSO, and Dustin Hemesath, FanFood co-founder and VP of Customer Success. New customer...
by Alex Bialek | Feb 4, 2022 | All Posts, Concessions Management, Insights & Trends, Uncategorized
Concessions are a major revenue source for sports complexes. From funding facility enhancements to covering referee fees, the impact of strong concession sales cannot be understated. Running a profitable sports complex concession stand requires both 1) having a strong...
by Alex Bialek | Jan 14, 2022 | All Posts, Concessions Management, Insights & Trends, Success Stories
The customer journey of any premium seating experience is heavily curated. From how guests are greeted upon arrival at the event, to the amenities in the reserved areas they interact with, every touch point comes with distinct guest expectations: the speed of service,...
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