by Isabella Jiao | Jan 13, 2021 | Insights & Trends
With their entire business revolved around services, and the people who deliver them, how can hotels execute a socially distanced service model during and after a pandemic? The hospitality industry has suffered greatly this past year, second only to the airlines. As...
by Isabella Jiao | Jan 13, 2021 | Insights & Trends, Success Stories
2020 took many turns we didn’t expect. For a startup on the trajectory towards rapid growth in the beginning of the year, one can only imagine the shock and denial we felt upon realizing that gatherings and events wouldn’t come back anytime soon. Our...
by Isabella Jiao | Jan 13, 2021 | Insights & Trends
With social distancing being top of mind for most people, room service popularity has been on the rise. What used to be considered a premium service is now hailed for its convenience and safety. Research by PWC showed that 86% of guests are ready to pay more for great...
by Isabella Jiao | Nov 8, 2020 | All Posts, Insights & Trends
FanFood Launches #OpenThru2020 Thanksgiving Campaign to Benefit Food Service Operators Chicago, IL. Nov 8, 2020 — In an effort to help foodservice outlets and operations sustain through the holiday season, Chicago-based contactless ordering technology company,...
by Isabella Jiao | Nov 6, 2020 | All Posts, Fan Experience, Insights & Trends
The focus has shifted from a “game-focused” experience to more of an fan-focused experience. Studies have shown that fans attend live sports games mostly for the immersive experience and exciting atmosphere. No longer is everyone coming to the ballpark,...
by Isabella Jiao | Nov 6, 2020 | All Posts, Insights & Trends
How Contactless Ordering Impacts On-Premise Foodservice Revenue In Hotels While traveling and hotel room occupancy is low nowadays, it won’t remain this way forever. According to the Washington Post, “revenge travel” is likely to surge as the...
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