by Isabella Jiao | Jul 10, 2021 | Concessions Management, Insights & Trends
Whatever the size of your concession stand or your daily traffic, you should always know your customers well in order to maximize the revenue potential. Over the last few years we’ve seen the foodservice industry getting increasingly data-centric, partly powered by...
by Isabella Jiao | Jun 26, 2021 | Concessions Management
People and their love affair with food will always be around. Be it at a sports game, a concert, a movie screening or a convention, an event is almost never complete without food and drink options. Thanks to concession stands and grab-and-go food outlets, we can savor...
by Isabella Jiao | Jun 19, 2021 | Concessions Management, Fan Experience, Insights & Trends
Baseball returned in a big way this year. At the Minor League levels, venues capacities and crowd sizes increased throughout the year. Doors opened for ballparks to prove out new processes and amenities, originally ushered in to accommodate their fans amid COVID...
by Isabella Jiao | Jun 12, 2021 | Concessions Management, Fan Experience, Insights & Trends
It’s finally the time we’ve been waiting for — cities are gradually opening up! Here in Chicago, we have officially entered the final phase of the COVID-19 recovery plan, which means life is getting back to normal, for real (whatever the new normal feels like these...
by Isabella Jiao | Jun 5, 2021 | Concessions Management
A major reason why food operations use FanFood is that the platform takes care of a lot of the redundant work for you, so that your team can focus on order fulfilment alone. Not only can you save time on order taking and transactions, but also you can leave the...
by Isabella Jiao | May 31, 2021 | Concessions Management
We’ve all been there: impatiently checking our phone every 3 seconds after placing a food order, just in case we missed the text alert saying “Your food is ready!” The experience is even trickier at a live event venue. Given the constant shift in traffic at concession...
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