by Isabella Jiao | Apr 8, 2020 | All Posts, Fan Experience, Insights & Trends
Keep Your Fans Engaged During The Coronavirus Crisis: Why & How It was only within days that the country, particularly the sports and live entertainment industry, suddenly realized the actual severity of the coronavirus. Quarantine restrictions have led the...
by Isabella Jiao | Apr 8, 2020 | All Posts, Concessions Management, Fan Experience, Insights & Trends
Is Mobile Ordering Right For Your Venue? FanFood Customer Success Team Shares What They’ve Learned Last week we hosted our first ever “Ask Me Anything” live webcast on the topic of “Is mobile ordering right for your venue/facility?” We were thrilled to see many people...
by Isabella Jiao | Apr 8, 2020 | All Posts, Concessions Management, Fan Experience, Insights & Trends
Data Reveals Groundbreaking Conclusions About In-Venue Mobile Ordering If you think concessions mobile ordering is only for venues with big budgets and huge turnouts — it’s time to think again. We keep saying that 2020 is the year of in-venue...
by Alex Bialek | Apr 8, 2020 | All Posts, Fan Experience, Insights & Trends, Podcast
Where Is Fan Experience Going? To Mobile, According to Industry Experts Updated: Feb 20 Since last summer’s launch of our podcast, The Gameday Playbook, we have just recently reached a major milestone: our thirtieth episode. Those were 30 engaging...
by Isabella Jiao | Apr 8, 2020 | All Posts, Concessions Management, Fan Experience, Insights & Trends
Use Concessions To Your Advantage This Baseball Season Here’s a question for all front office staff at ballparks: what are your goals this baseball season? Boost ticket sales? Higher fan retention rate? Engage with your fans more? The answer is most...
by Isabella Jiao | Apr 3, 2020 | All Posts, Fan Experience
What You Can Expect When COVID-19 Is Gone And how your facility can prepare for it. It’s been a week — or maybe longer for you. We’re starting to get restless. You’re moving from the couch, to the kitchen, then back to the couch for the 5th time today. Your dog...
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