by Isabella Jiao | May 8, 2021 | Fan Experience, Insights & Trends
A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...
by Isabella Jiao | Apr 24, 2021 | Concessions Management, Insights & Trends
As more venues embrace mobile ordering this year, operators are increasingly noticing the importance of operations in a successful rollout. Having an easy-to-use platform is only half the battle won, ultimately it comes down to the execution. Our team has 6+ years of...
by Isabella Jiao | Apr 16, 2021 | Concessions Management, Fan Experience, Insights & Trends
According to Oracle’s sports consumer trends in 2021, 57% of people surveyed would like to be able to schedule food and drinks before arrival, and 49% of people say that pre-ordering should be a standard. Why is that? Traditionally people attach certain notions...
by Isabella Jiao | Apr 3, 2021 | Fan Experience, Insights & Trends
As we help venues re-open this year with contactless ordering technologies, we understand that mobile ordering is only one piece of the overall re-opening plan puzzle. Pre-Event 1. Create marketing campaigns for pre-event build up It’s important to educate your...
by Isabella Jiao | Mar 20, 2021 | Concessions Management, Insights & Trends
If there’s one thing we’re certain about this year, it’s that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue...
by Dustin Hemesath | Mar 11, 2021 | Concessions Management, Insights & Trends
Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...
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