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How the Somerset Patriots Maximize F&B Revenue With Mobile and Pre-Event Ordering

How the Somerset Patriots Maximize F&B Revenue With Mobile and Pre-Event Ordering

by Carson Goodale | Jul 19, 2021 | Concessions Management, Fan Experience, Insights & Trends, Success Stories

Pre-pandemic, one of the most talked about topics in the sports and live event industry was the transition to fully cashless venues. Without a doubt, the transition has been accelerated due to heightened awareness around public health and safety. It’s in the best...
Customer Metrics That Every Concession Stand Should Track

Customer Metrics That Every Concession Stand Should Track

by Isabella Jiao | Jul 10, 2021 | Concessions Management, Insights & Trends

Whatever the size of your concession stand or your daily traffic, you should always know your customers well in order to maximize the revenue potential. Over the last few years we’ve seen the foodservice industry getting increasingly data-centric, partly powered by...
How Minor League Teams Use Premium Suites Mobile Ordering to Supercharge Revenue Growth

How Minor League Teams Use Premium Suites Mobile Ordering to Supercharge Revenue Growth

by Isabella Jiao | Jun 19, 2021 | Concessions Management, Fan Experience, Insights & Trends

Baseball returned in a big way this year. At the Minor League levels, venues capacities and crowd sizes increased throughout the year. Doors opened for ballparks to prove out new processes and amenities, originally ushered in to accommodate their fans amid COVID...
5 Ways In-Venue Mobile Ordering Looks Different Before and After COVID-19

5 Ways In-Venue Mobile Ordering Looks Different Before and After COVID-19

by Isabella Jiao | Jun 12, 2021 | Concessions Management, Fan Experience, Insights & Trends

It’s finally the time we’ve been waiting for — cities are gradually opening up! Here in Chicago, we have officially entered the final phase of the COVID-19 recovery plan, which means life is getting back to normal, for real (whatever the new normal feels like these...
Minor League Baseball, the Catalyst for Major Change

Minor League Baseball, the Catalyst for Major Change

by Alex Bialek | May 22, 2021 | Fan Experience, Insights & Trends

You’ve heard it before, “America’s Favorite Pastime,” when talking about the beautiful game of baseball. Since its inception, baseball has captured the hearts of millions of Americans and many more from outside the United States. The game has a storied tradition that...
5 Steps to Prepare for Your First Booster Fundraising Event in 2021

5 Steps to Prepare for Your First Booster Fundraising Event in 2021

by Isabella Jiao | May 15, 2021 | Concessions Management, Insights & Trends

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...
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