by Alex Bialek | Dec 11, 2021 | All Posts, Insights & Trends, Uncategorized
“Fluid” wouldn’t begin to describe the current circumstances facing hotel foodservice operations. The recent rebound of consumer travel paired with staffing shortages and supply chain woes have required properties to reimagine their on-premise food and beverage...
by Isabella Jiao | Nov 21, 2021 | Concessions Management, Fan Experience, Insights & Trends
When was the last time you used cash for a transaction? Pew Research shows that in a typical week, one in three Americans absolutely do not use cash at all. Another research by Square, a POS and payment processing company, shows that cash purchases went down from 37%...
by Isabella Jiao | Nov 14, 2021 | Concessions Management, Insights & Trends
The way we think about POS systems has drastically changed over the past decade. What used to simply look like a static cash register at the checkout counter now takes up a variety of shapes and forms, from a handheld card swiper to an online website or mobile app on...
by Alex Bialek | Oct 26, 2021 | All Posts, Fan Experience, Insights & Trends
As the country re-opened in 2021, locations made their first attempts towards normalcy since the onset of COVID-19. So how did COVID-19 affect people’s purchase behaviors and mindset towards mobile ordering? And how should venue operators, foodservice managers and...
by Isabella Jiao | Oct 1, 2021 | Concessions Management, Insights & Trends
There are many reasons for the rise of kiosk and mobile ordering at foodservice outlets: lower labor cost, faster speed of service, ease of cashless transactions, freedom for customers to order at their own pace…Ordering technology has progressed tremendously...
by Isabella Jiao | Sep 25, 2021 | Concessions Management, Insights & Trends
Consumers, for a long time, have relied on concession stands to satisfy their food and drink cravings. Whether at a movie theater, a baseball game, a concert, a park… concession stands rake in millions of dollars for offering their culinary services to people...
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